Angry Birds Epic disaster

Has anyone else seen had this happen? I was logging into my Rovio account in Angry Birds Epic and the game crashed during the log-in. The crash reset the game account and I lost everything. All my snoutlings, my lucky coins, my friendship essences, and most importantly my game progress including birds, hats, mastery levels. It's *all* gone. I'm stunned that this can happen. My birds on the reset account were a fairly mature team, with full epic sets for the birds (except for the new one), level 10 mastery on the hats, and full epic sets for Arena. And to add insult, I was doing fairly well in the event and going to finish with three stars. I submitted a support request to Rovio, but I doubt they will care (I'll get a "Hahahaha sucker! Too bad for you!" back from them). It is a stunning failure of the game. My advice is not to pay any money for this game if there is a chance you can lose everything.
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