My Phone synced ABepic and it took me back 10 levels and worse…

[MrCaniglia]

I open my ipad to play Epic on it for a change and it has been months since I played on there. When I realized the account didnt sync to most recent info I went back to my iphone. When I opend Epic on my iphone it synced to my ipads version… I went from a level 26 to 16. I lost my golden chili and everything I had purchased in the Arena and weapons. I am sick to my stomach since this was hours of work and money. Anyone know how to get everything back or am I screwed???? Please help

Topic

[MVNLA2]

Ow! I can imagine your pain. @AMSlimfordy — Any suggestions?

[AMslimfordy]

@mrcaniglia Since you’re using a Rovio Account, definitely contact Rovio as soon as possible. It may be possible to recover an “old” (but newer?) backup.

[Duiksmurf]

same thing happened to my over christmas
I lost “only” two weeks with all mastery points, arena stuff etc

I contacted Rovio immediately, but never got a reply, other than the generic one which is posted elsewhere in this forum. “we are very sorry and there will be LC in the next update”

[Immortal… Larry]

I had this problem before, same thing. Don’t use 2 devices anymore because of this. Contact Rovio and they’ll be able to restore your progress. You may lose a wee of progress or so, but it’s better than months. Make sure you don’t play anymore until the restore and include the date and preferably the time of this happening. It should help getting the most recent progress returned.

I also got some LC’s as compensation. Make sure to follow up on your support request after they restore it to ask for compensation and you may get it. (I got 200 LC for it)