Video did not complete reward cancelled!!

[Sumit Arora]

From past 2 days whenever I get the video option to double my coins it says video did not complete reward cancelled!!

Anyone else facing this problem??

Level 236

Topic

[Power Pork]

@sumitarora15
It Could Be A Server Problem or your Internet Connection Is Weak.

[Nothing]

@sumitarora15 Those happen occasionally. Don’t worry, it will go away on its own…

[Sumit Arora]

Might be a server problem but surely not a weak internet connection problem!!

[Sumit Arora]

Day 3 and the problem still exist!!

[Nothing]

@sumitarora15 Then this actually might be serious. Maybe report to Rovio?

[Sumit Arora]

Day 4 Now I am not even getting the video option!!

[Sumit Arora]

How to send a ticket to rovio?? ;-)

[Nothing]

http://www.rovio.com/en/about-us/contact
Your welcome :) . Rovio will send a reply back to you within two days. Hope your problem will be solved!

[Sumit Arora]

Day 10 and the Problem still exist!!

[Nothing]

Did Rovio send you back a reply??

[Sumit Arora]

They said I might have a weak Internet connection so I sent them a screenshot of my internet speed then they said try to reinstall the game which I did but nothing happened and they finally gave up and said they will go into depth and will get back to me. 3 days have passed but no response!!

[Nothing]

Sucks…hope Rovio understands what is going on and fixes your problem. Hang in there. :)

[Sumit Arora]

The video option came up on its own so would have been a server problem!!

[Nothing]

So maybe your server connection IS weak…

[Sumit Arora]

Not my Server Problem instead Rovio’s Server problem!!
Different regions different settings!!

[Nothing]

Hm. :T