[Jeremy_Davis]

It is sad to know that technology changes so fast. My phone and Kindle needed upgrading, so I bought a new phone/tablet “phablet” this week. The screen isn’t quite as big as my Kindle, but ABT works well. The Google Nexus 6P is pretty sweet.

[Jeremy_Davis]

acwb16
Sorry for the long response above. My son has a new Kindle that has a newer operating system on board. His doesn’t crash like mine. I think that my Kindle is too old, even though it meets minimum requirements. Like you said, we can play the game off line forever, no problem. Sadly, there is no way to update the Kindle OS or RAM without purchasing a newer model.

[Jeremy_Davis]

I have a Kindle Fire HD (model x43z60). According to what I have read, it has Android 4.0.3 (Ice Cream Sandwich) for the operating system. According to the Rovio website, it meets the minimum requirements for the game. The game works fine when I’m offline, but once I turn on wi-fi the game crashes. The message says “Angry Birds has stopped.” I’ve had the game shut down in the middle of competitions. I’m also unable to utilize my friends or the videos for points doublers and healing.
Please help me save Piggy Island.
Thanks
Jeremy

*Rovio Response*

Hi there,

Thanks for reaching out. As your game is constantly crashing, please try clearing the cache of your game by going to your device’s Settings > Manage Applications >Angry Birds Transformers, and tap “Clear cache” (for android). Afterwards, reboot your device and try running your game again. It is possible that your device is overheating from the game which is why we recommend taking breaks periodically after every 10 minutes of playing to prevent the device from overheating. Please also make sure that you have the latest Amazon App Store application version installed.

You could try to enhance the games functionality by:

a) having as much free space on your device’s memory as possible, at least 2 GB
b) not multitasking (close all background applications when starting the game)
c) having a WiFi connection when updating or launching the application
d) restarting the device every now and then to release some memory

We have been approached by other Kindle users regarding similar problems lately. Some players have found that reinstalling the game has helped. There is unfortunately though a risk of losing progress involved. However, if you decide to go forth with reinstalling please act according to the instructions that follow. Firstly make sure that your game is connected to a Facebook account, and that you have recently played the game signed in. If you have not synced the game with Facebook, please do so now, as otherwise progress will be surely lost. Then delete the game app you currently have and reboot your device. After rebooting, go to your app store to reinstall the game. You should be able to see you progress intact and the game should be free of crashing.

If you don’t want to risk it, please wait for the next update, if the just recently published version 1.13 has not fixed your problems with the game. Thanks for you patience. We are terribly sorry for the inconvenience and trouble.

Kind regards,
Ann-Marie
Rovio Support Team

[Jeremy_Davis]

I’ve noticed my characters moving slower. Primarily the ones on tank tracks. Grimlock has always been lethargic for me, but King Pig’s characters (Bludgeon, Megatron, Brawl) used to be faster.

[Jeremy_Davis]

I’ve been experiencing similar problems. I have an older Kindle with the bare minimum operating system allowed for ABT. I found and article that recommended a app called Clean Master, which was free on Amazon. I downloaded it and it removed quite a bit of what they called “junk files.” The app also made recommendations on cutting some unused apps loose. Time will tell if it’ll help my Kindle.