roviobeni
Active 7 years, 4 months ago
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roviobeni replied to the topic Why is russians all cheating at a kids game?#notracist in the forum Angry Birds Fight! Forum 7 years, 11 months ago
Hi there @redbird-justin
We understand that it’s extremely annoying to have cheaters in the game, and are really sorry for the inconvenience caused by this. We are however doing our very best in order to prevent this from happening and are continuously looking for a better way to deal with the cheating. The cheaters on the leaderboard were…[Read more]
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roviobeni replied to the topic Why is russians all cheating at a kids game?#notracist in the forum Angry Birds Fight! Forum 7 years, 11 months ago
Hi there @redbird-justin
We understand that it’s extremely annoying to have cheaters in the game, and are extremely sorry for the inconvenience caused by this. We are however doing our very best in order to prevent this from happening and are continuously looking for a better way to deal with the cheating. The cheaters on the leaderboard were…[Read more]
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roviobeni replied to the topic Arena Season 7 in the forum Angry Birds Epic Forum 8 years, 3 months ago
Hi guys,
Because of the unfortunate issues with the new update, our support team is really busy trying to reply to everyone in timely manner. I can however assure you that they’re doing their very very best to get back to you all as soon as possible.
Also if you haven’t already checked our FAQ, there’s some info about the issues, in the ‘hot…[Read more]
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@suzyq Hi there, Sorry about that! We’ve now submitted a new update to amazon. It can take a little while for it to show up to the store…
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@angryde We’re currently looking into the elite class offers. I’ll get back to you guys once we have some info.
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@angryjohnny Thanks! We’ll look into this and get back to your ticket once we know more…
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@angryjohnny Could you send our support your Rovio Account e-mail, so that we can check it out? And if your could drop the ticket number here, so that we’ll find it. Would be very helpful! Thanks!
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@angryjohnny Thanks for the info. Give us a second to look into this. I’ll get back to you soon.
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
Hi guys,
Hope you’re having fun with the new update! As some of you’ve noticed, there were a couple of bugs. If your game was crashing when watching a video on Android, there’s an update that fixes it in Google Play (if you didn’t already get force updated). Also if you noticed your birds getting weaker when on a higher rank, that’s also now…[Read more]
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roviobeni replied to the topic Angry Birds Epic version 1.4.3 is out in the forum Angry Birds Epic Forum 8 years, 3 months ago
@datguygamer Hi there! Do you mean that you’re not offered the Elite classes? Not at all or just a specific one? What’s the username in the ticket you sent to our support? Is it ‘random237’?
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roviobeni replied to the topic New update version 1.4.2 of Epic is out in the forum Angry Birds Epic Forum 8 years, 4 months ago
Hi guys!
Some players have been experiencing a bug – the valiant head set bonus isn’t working. Sorry for any inconvenience caused by this. It will get fixed in the next update.
Thanks!
-Beni -
roviobeni replied to the topic Arena Season 6 in the forum Angry Birds Epic Forum 8 years, 5 months ago
@graugeist @datguygamer @roviohuzz
… and there were indeed some changes made already today (that was pretty fast ;))
Today’s update has:
– EASTER MINI-CAMPAIGN – The eggs are everywhere!
– ELITE CLASSES – Unlock epic upgrades for your favorite classes!
– EVENT SYSTEM UPDATE – Enjoy a bunch of new event types and rewards!We appreciate your…[Read more]
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roviobeni replied to the topic Arena Season 6 in the forum Angry Birds Epic Forum 8 years, 5 months ago
@graugeist @datguygamer @roviohuzz
Hi there,This is definitely a subject that has been discussed by the developers and will be discussed more when I take your feedback forward. I’ll notify the Epic team about your comment and I’m sure they will take it seriously. Of course we can’t promise that we’ll find a solution that everyones happy with,…[Read more]
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roviobeni replied to the topic Angry Birds Epic Bugs in the forum Angry Birds Epic Forum 8 years, 7 months ago
@mvnla2 Hi there,
Yes, there’s unfortunately still problems with the Facebook connection that are being worked on (We know it’s been going on for a while already :( ). Ellie from our Support Team will reply to your e-mail in a couple of minutes.-Beni
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roviobeni replied to the topic Lack of Rovio Support? in the forum Angry Birds Epic Forum 8 years, 7 months ago
@roviohuzz @mvnla2 @karen68 Hi there! I’ve now sent our Support Team a link to this thread and they’ll hopefully be able to reply you guys soon. As mentioned, there has indeed been some changes in the structure of the company and therefore, they’ve been very busy lately. So once again, sorry for the delays in the response time, that’ll only be temporary.
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roviobeni commented on the post, Angry Birds Friends Upcoming Tournament Mania and more! 8 years, 7 months ago
Additional heads-up: After the 10-day Tournament Mania, Angry Birds Friends Tournaments will start on Thursdays. So the next tournament will start Thursday the 28th, the next Thursday the 4th etc.
Happy Pig Popping!!
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roviobeni commented on the post, Angry Birds Friends Upcoming Tournament Mania and more! 8 years, 7 months ago
@dcp77 Chirp & Sqawk! There’ll be 5 tournaments with 6 levels each. We know that it’s a lot, but the eggs are not gonna save themselves… ;)
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roviobeni replied to the topic Angry Birds Epic Bugs in the forum Angry Birds Epic Forum 8 years, 12 months ago
Hello all,
Our Customer Support wrote an explanation of what’s going on in the Arena, so I’ll post it here for everyone to read:
“We are very sorry for the issue you just experienced in the Arena! An error was made when publishing this weeks’ league, resulting in week 4 of Season 7 beginning, instead of week 2 of Season 4. This is what broke the…[Read more]
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roviobeni replied to the topic Cheaters at Level 12 Already? in the forum Angry Birds Epic Forum 8 years, 12 months ago
@killerkea
Hey! If you have those links handy, you could send them directly to our support team over here: https://support.rovio.com/hc/en-us
Like @henjovr mentioned, it’s not a very good idea to download third party software like this. They might not be what they look like. We’re trying to make sure that players can’t cheat, but unfortunately…[Read more] -
roviobeni replied to the topic Will you continue playing the arena in the third season? in the forum Angry Birds Epic Forum 8 years, 12 months ago
@mvnla2 Players being put to Season 7 is being investigated. Hopefully fixed in no time at all. I’ll get back to you when we’ve figured out how to best resolve this.
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