Rovio Nefuah Active 8 years ago
  • Celebrity JudgeCelebrity Judge

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  • Rovio Nefuah
    @rovionefuah

    Hey,

    it seems that Pekka gave a good response already via customer support. Meaning that the teams are working on this!

    best

    Rovio Nefuah
    @rovionefuah

    Hey all,

    thanks for reporting the issue! I see what information I can dig up to solve this quickly.

    -N

    Rovio Nefuah
    @rovionefuah

    Hey all, the frustration is acknowledged and understood. We are looking into the issues with our highest priority at the moment.

    For the leaderboards: Please send us screenshots of the same player appearing in 2 leagues with the same score, aka a ghost player showing up in multiple leagues. FYI: A player can’t win multiple rewards.

    We are looking into possible solutions.

    Rovio Nefuah
    @rovionefuah

    Hey guys,

    this thread wasn’t meant to be a one time posting. I will update you with news on your questions and try to avoid one liners. Compiling and sending the answers to the games team sometimes requires a bit of time. So don’t expect 1-2 days answers please. And as already stated, we don’t work on the weekends. Please be patient while we answer your questions, filter your feedback and fix the bugs in the game.

    yours

    nefuah

    Rovio Nefuah
    @rovionefuah

    Thanks so much for your kind words! I would understand a swarm of critical and and less nicer sounding phrases as much as I do the uplifting feedback in your responses. I’m a passionate gamer myself and talking from experience, my fuse is much shorter when facing problems. So thanks for staying with us as we fix those problems. I promise, a lot of people are working hard just for that at the moment.

    I won’t be able to leave comments very frequently, but I will update the first post when there is news to share! Your constructive comments and feedback is always welcome and I will keep it always in mind.

    cheers

    Rovio Nefuah
    @rovionefuah

    Hey guys, we are currently investigating the issue with people appearing to be cheating. It’s most likely caused by a glitch related to time zones, but we are still looking into it. Be patient!

Viewing 6 replies - 1 through 6 (of 6 total)